Privacy Policy & Terms of Service – US Carrier Filer

Last Updated: November 2025

1. Introduction

Welcome to US Carrier Filer (“we,” “our,” or “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy and Terms of Service explain how we collect, use, and safeguard your data, as well as the rules for using our website and services.

By accessing our website or submitting any information to us, you agree to this Privacy Policy and our Terms of Service.

2. Information We Collect

We may collect the following types of information when you use our website or services:

Personal Information

  • Name
  • Email address
  • Phone number
  • Company details

Service Information

  • USDOT / MC number
  • FMCSA filing information
  • Business details

Payment Information

  • Processed securely via third-party payment processors
  • We do not store full credit card details

Technical Data

  • IP address
  • Browser type
  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Process FMCSA and DOT filings
  • Communicate regarding your service requests
  • Send confirmations, reminders, and updates
  • Improve website performance and customer experience
  • Comply with legal or federal requirements

We do not sell, rent, or trade your information to any third party.

4. Data Security

We use industry-standard encryption and secure systems to protect your data from unauthorized access. All online payments are processed through PCI-compliant gateways.

5. Third-Party Services

We work with trusted third-party providers (FMCSA systems, payment processors, communication platforms). These providers only access your data to perform services on our behalf and must keep it confidential.

6. Cookies

Our website uses cookies to improve user experience and functionality. You may disable cookies in your browser settings, but some features may not function properly.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion (where legally possible)
  • Opt out of marketing emails anytime

To make a request: support@uscarrierfiler.com

8. Terms of Service

a. Service Disclaimer

US Carrier Filer is a private third-party FMCSA filing assistance service.
We are not affiliated with the U.S. Department of Transportation (DOT) or FMCSA.

b. Accuracy of Information

You must provide accurate and complete information.
Incorrect or incomplete data may result in delays or FMCSA rejections.

c. Payments & Refunds

  • Payment is required at the time of service.
  • Once submitted, filings are non-refundable due to immediate processing.
  • If an error is made by us, it will be corrected at no additional charge.

d. Limitation of Liability

US Carrier Filer is not responsible for:

  • FMCSA delays
  • Government decisions
  • Issues caused by inaccurate client information

Our liability is limited to the amount paid for the service.

e. Service Availability

We aim for continuous access to our website but cannot guarantee uptime due to maintenance or technical issues.

9. Changes to This Policy

We may update this Privacy Policy and Terms of Service periodically. All changes will be posted with an updated “Last Updated” date. Please review this page regularly.

10. Contact Us

If you have questions regarding our Privacy Policy or Terms, please contact us:

Email: support@uscarrierfiler.com
Phone: (414) 400-1535
Address: Milwaukee, Wisconsin, USA